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Delivery

We offer delivery to all parts of South Africa. Delivery time and date are dependenton order. If you pre-order a garment that has to be made from scratch, delivery will take from 7-14 days. Orders for already made garments will take from 24hrs to 48hours.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Payments

We offer secure Cr/Debit card payments from all orders via Payfast. All products have a base fee (original price) marked online. However if client requires specific changes or designs of the same garment, an additional quote will be provided via email via our online@obeym.co.za.

Returns

If not satisfied with the order, we offer 100% refund on good returned within 48 hours of purchase provided that the goods are returned in the same conditions that they were bought in.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.